Conclusion

 In the process of learning all there is to learn about operations management, we as a group acquired a great deal of knowledge regarding concepts and techniques that will eventually aid us in our professional career.  One important and necessary lesson learned was customer involvement, especially at  Atlantic Pacific Lines. Additionally, both the workforce and equipment must be flexible to your customers needs. Furthermore,  you must establish a continuous improvement method using a lean systems approach to stay one step ahead of the competition. Finally, building a great relationship with both your distributors and customers is extremely important not only for  Atlantic Pacific Lines but in any professional establishment.